Northern Aesthetics — Cancellation & No‑Show Policy
Effective: 02/02/2026
Notice requirement
- Clients must cancel or reschedule appointments at least 24 hours before the scheduled appointment start time.
Late cancellations & no-shows
- Cancellations made with less than 24 hours’ notice and all no-shows will be charged a $50 fee.
How to cancel or reschedule
- Cancellations or changes must be made by phone at 231.487.6380. Voicemails and texts are accepted if they clearly state client name, appointment date/time, and request.
Payment and collection
- The $50 fee will be charged to the card on file or billed to the client. If payment on file is not available, the fee must be paid before booking future appointments.
Exceptions
- Exceptions may be made at management’s discretion for emergencies or unforeseen circumstances. Documentation may be requested for repeated exceptions.
Recurring appointments and packages
- Clients who miss or cancel late for recurring appointments may still be charged the $50 fee. Package/session credits will be handled according to the specific package terms; a $50 fee may apply as above.
Late arrival
- If you arrive late, your service may be shortened to avoid impacting other clients. Late arrival that causes cancellation may be treated as a late cancellation and incur the $50 fee.
Consent
- Scheduling an appointment constitutes acceptance of this Cancellation & No‑Show Policy.
For questions or to update your contact/payment information, contact Northern Aesthetics at 231.487.6380 or NorthernAestheticsMI@gmail.com